ESSENTIAL RESPONSIBILITIES • Contributes to a safe, positive, and fun work atmosphere. • Prioritizes decisions in order of safety, courtesy, show quality, and efficiency. • Participates and actively engages in first aid and emergency preparation training. • Learns and utilizes DoSeum shared language to promote inclusivity and belonging. • Uses informal education tools to guide learning and discovery for children and adults. Embraces training in early childhood development, learning theory, and best practices to guide and enhance child and caregiver interactions. • Administers a series of opening and closing procedures to ensure the building is show-ready. • Adheres to a rotation through multiple positions or a single gallery assignment depending on the needs of the operation. • Ensures all exhibit elements are working correctly, troubleshoots as necessary, and reports malfunctions and maintenance issues. • Ensures spaces are clean and appropriately stocked at all times, disposing of trash, wiping down surfaces, and arranging props as needed. • Empowered to address and resolve Guest concerns and complaints. • Empowered to address safety and show quality issues and report them appropriately. • Masters point-of-sale and exhibit maintenance systems, including Altru, CounterPoint, and MERIT.